Learn about our refund policies and procedures. We aim to be transparent about when and how refunds may be granted.
We offer free access to SBS with limited usage capabilities to help you evaluate Self Build Sherpa risk-free. During this period, you can explore all major features to make sure that SBS is the right tool for you.
Our platform operates on a monthly billing cycle with automatic renewals. You can cancel at any time from your account settings.
We handle refund requests on a case-by-case basis, particularly for service disruptions or billing errors. Rest assured that SBS is built by Self-Builders for Self-Builders so we will always do our best to help you.
For refund requests or questions about our policy, please: